When an employee notifies you that he is having personal problems outside of the workplace where should he be referred?

When an employee discloses personal problems outside of the workplace, it’s best to refer them to the company’s Employee Assistance Program (EAP) if available. EAPs provide confidential counseling and support services for personal issues. Additionally, you can suggest they seek professional help from a therapist or counselor in their community. It's important to approach the situation with empathy and ensure the employee knows they have support.