Can the dealership deactivate the immobilizer system?

Yes, a dealership can deactivate the immobilizer system, typically if it is malfunctioning or if the vehicle owner requests it for legitimate reasons, such as lost keys. This process often requires specialized equipment and access to the vehicle's electronic systems. However, it's important to note that deactivating the immobilizer can compromise the vehicle's security, so it should be done with caution and typically only by authorized personnel.