How do you redeem Norwest savings certificates from 1987 and 1998 if Wells Fargo shows no record of it?

To redeem Norwest savings certificates from 1987 and 1998 when Wells Fargo shows no record, you should first gather any documentation or statements related to the certificates. Next, contact Wells Fargo's customer service or visit a branch to inquire about the specific procedures for unclaimed or outdated accounts. If they still cannot locate the records, consider reaching out to the state’s unclaimed property office, as these certificates may be considered unclaimed property. Additionally, you may need to provide proof of identity and ownership to facilitate the process.