Over the last five years, Tesco has introduced several new services to enhance customer experience, including the expansion of its online grocery delivery and click-and-collect options. The retailer has also launched a subscription service called "Clubcard Plus," offering customers discounts and additional benefits. Additionally, Tesco has enhanced its mobile app with features like scan-as-you-shop and personalized offers. Furthermore, the introduction of innovative payment methods, including contactless and mobile payments, has improved the convenience of shopping.
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