12 As a help desk technician list some five good detective questions to ask if user calls to say that their PC wont boot.?

Before diving into the more technical stuff, first check the easy fixes.

1. Is the power switch on the back of the computer turned on.

2. Is the power cord plugged into the back of the computer.

3. Is the power cord plugged into the wall.

4. Does the wall outlet have power to it.

5. Check the voltage selection switch to make sure that it is set for 115v (for US)