How do you attend a client in absence of the boss?

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1159194

2026-04-22 18:30

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In the absence of the boss, it's important to maintain professionalism and follow established protocols. First, ensure you have a clear understanding of the client's needs and any relevant information before the meeting. Actively listen to the client, address their concerns, and provide updates or solutions while keeping the boss informed of key discussions. If necessary, reassure the client that you’ll follow up with the boss on any unresolved matters after the meeting.

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