Help my juicy couture velour jacket was washed in the washing machine I took it out to air dry and now its dry but it feels all crusty and its not soft What should I do?

Re-wash it and don't let it air dry, instead dry it in the dryer. Make sure it is inside out. It may accumulate some wash wear if you consistently wash and dry it all the way, but it should not have a crusty feel. I always wash my sweatsuits in this way.