How did the man try to soothe the lost child?

The man crouched down to the child's level, speaking softly and reassuringly to ease the child's fear. He offered a comforting smile and gently placed a hand on the child's shoulder, encouraging them to take deep breaths. He then asked questions about the child’s favorite things to distract them and help them feel safe. By creating a calm and friendly atmosphere, he aimed to restore the child's sense of security.