Lax top management-senior managers do not emphasize or value the need for
controls, or they set a bad example.
• Absence of policies-the firm's expectations are not established in writing.
• Lack of agreed-upon standards-organization members are unclear about what needs to be achieved.
• "Shoot the messenger" management-employees feel their careers would be at risk if they reported bad news.
• Lack of periodic reviews-managers do not assess performance on a regular, timely basis.
• Bad information systems-key data are not measured and reported in a timely and easily accessible way.
• Lack of ethics in the culture-organization members have not internalized a commitment to integrity.
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