Who is the English hat lady in JCPenney commercialwith Ellen?

The English hat lady in the JCPenney commercial featuring Ellen DeGeneres is actress and comedian, Judi Dench. She is known for her distinguished career in film and theater, and her appearance in the commercial showcases her comedic timing and charm. The ad promotes a lighthearted and stylish vibe, emphasizing JCPenney's fashion offerings.