Can a dental office legally charge you for a missed appointment in Massachusetts?

Yes, a dental office in Massachusetts can legally charge for a missed appointment if there is a clear policy in place regarding missed appointments, and the patient has been informed of this policy. Typically, this information is communicated through the office's intake forms or appointment confirmation reminders. However, the amount charged must be reasonable and not punitive. It’s advisable for patients to review the office's policy to understand any potential fees.