Case study as one incident of violation of consumer rights and the decision by the consumer courts wikipedia?

This case is related to Automobiles in

general and Motor bikes in specific.

And this was reported in Times of India or

Indian Express i am not very sure.

The case pertains to a Bajaj CT 100

motorcycle where Vehicle dealer had promised

a mileage of 100 + kms

Since the customer could not get the

promised mileage he approached the dealer

and during the subsequent checking of the

defective vehicle even by company service

engineers could not achieve the promised

figures customer demanded compensation.

Since they refused to entertain any claims

for compensation the customer had no other

option than approaching the consumer forum.

The case was finally settled by the national

commission in favour of customer by awarding

replacement of vehicle and monetary

compensation along with court cost.

If you visit either of the news papers site

i think you will find lots of information on

consumer's forum.