Why did your name come up as wrong and now you are not able to get into your account They say one hour but its been 12hours?

It sounds like there may have been a verification issue with your account, possibly related to your name not matching the records. If the system indicated a one-hour wait, it might be experiencing technical difficulties or high traffic. I recommend contacting customer support for clarification and assistance in regaining access to your account. They should be able to investigate the issue further.