Service products are intangible offerings that cannot be physically touched or owned, such as consulting, education, or healthcare. They are characterized by their variability, perishability, and inseparability from the provider. In contrast, tangible products are physical items that can be seen, touched, and owned, like electronics or clothing, and are often produced, stored, and sold independently of the consumer. While tangible products can be standardized and inventoried, service products rely heavily on human interaction and experience.
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