How has ICT changed banking?

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1035942

2026-07-25 14:05

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Information and Communication Technology (ICT) has significantly transformed banking by enhancing accessibility, efficiency, and customer experience. Online banking and mobile applications allow customers to conduct transactions anytime and anywhere, reducing the need for physical branches. Additionally, ICT enables real-time data processing and analytics, improving risk management and fraud detection. Overall, these advancements have streamlined operations and provided more personalized financial services.

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