What should stephan do to maintain standards and ensure that all the guest rooms are serviced?

Stephan should implement a systematic checklist for housekeeping tasks to ensure all guest rooms are consistently serviced to the established standards. Regular training sessions for staff will reinforce the importance of attention to detail and adherence to protocols. Additionally, conducting routine inspections of the rooms can help identify any areas needing improvement and maintain accountability among the team. Finally, encouraging open communication with staff about challenges they face can foster a collaborative environment focused on maintaining high service standards.