What happens when service users needs aren't met?

When service users' needs aren't met, it can lead to dissatisfaction, frustration, and a decline in trust towards the service provider. This may result in negative outcomes such as decreased engagement, increased complaints, and potential loss of clients. Additionally, unmet needs can exacerbate underlying issues for the service users, impacting their overall well-being and satisfaction. Ultimately, it can harm the reputation and effectiveness of the service organization.