Same just happened with me! My friend's house burnt down....
Anyway, the first thing you should probably do is to make sure they have a good place to stay, food to eat, and a plan of how they're going to get a new home. If they don't have a place to stay, invite them into your house. You could use some company, right?
If they are in a hotel, with family, or Capital Red Cross, visit them once in a while. Give them comfort. Help them find a new home and offer them gift cards, food, and clothing while they make their decision.
Hope this helps! -A
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