Explain the distinctions between internal and external customers?

Internal customers are individuals or teams within an organization who rely on each other’s services or products to perform their jobs effectively, such as employees in different departments. External customers, on the other hand, are individuals or entities outside the organization who purchase or use its products or services. While internal customers focus on improving internal processes and collaboration, external customers prioritize satisfaction and value in the offerings provided by the company. Understanding both types is crucial for enhancing overall performance and customer satisfaction.