How do you deal with an shy client?

To effectively engage a shy client, start by creating a comfortable and welcoming environment. Use open-ended questions to encourage them to share their thoughts and feelings, while also allowing for pauses in the conversation to give them time to respond. Demonstrating active listening and showing genuine interest can help build their confidence. Lastly, be patient and respectful of their communication style, adapting your approach as needed to make them feel more at ease.