What does case management involve?

Case management involves a coordinated approach to assess, plan, implement, and evaluate the needs of individuals, particularly in healthcare and social services. It entails working with clients to identify their goals and resources, while connecting them to necessary services and support systems. The case manager facilitates communication among various stakeholders, ensuring that clients receive comprehensive and personalized care. Ultimately, the goal is to enhance client well-being and outcomes through effective management of services and resources.