What goes on behind funeral homes doors?

Arrangements are made with families in a conference room. Bodies are embalmed. Bodies are cosmetized, dressed, and casketed and placed in the chapel for visitation or funeral service. Some bodies that are going for cremation are brought in and transferred to a cot and placed in a cooler for when the director or transporter is able to remove the body to a crematory. If there are no viewings, services, or memorial services going on and there's no bodies, or the bodies are ready for whatever will be happening, there's a ton of paperwork to do such as notifying social security, getting death certificates done and back, getting cremation authorizations, any necessary permits etc. After that, it's pretty much just sitting and looking at one another until a death call comes in, lol.