How do you make Girlz connect locket pal work?

Look to make the toy work press the on button and it will work put if it does not go on you could 1. take out the battery 2.wait a few minutes 3. you can go to the store and change it to another girlz connect locket pal 4.change it for another that's what I have to say BYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!