A coworker is rude to a customer what would you do?

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1050036

2026-07-25 14:30

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If a coworker is rude to a customer, I would first ensure the customer feels supported by addressing their concerns and apologizing for the behavior. Afterward, I would privately speak with my coworker to discuss their actions, emphasizing the importance of professionalism and customer service. If the behavior continues, I would consider reporting the incident to a supervisor to ensure it is addressed appropriately.

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