What to do when game is frozen?

If the game is on a gaming console, you should let the console cool down, and if the problem persists you should check if the disk is clean. If the above steps fail, you should call the manufacturer and describe the problem in detail.

If the game is online, delete your cookies. If the problem persists, it may just be your computer. If your computer freezes a lot, it may be time to get either a new harddrive or a new computer altogether.