What advice would you give to Dave Eisenhart regarding long-term operational changes the firm should consider?

I would advise Dave Eisenhart to prioritize implementing a data-driven decision-making culture to enhance operational efficiency and adaptability. This could include investing in analytics tools to monitor performance metrics and customer feedback, enabling the firm to respond proactively to market changes. Additionally, fostering a collaborative work environment through regular training and development programs can help retain talent and drive innovation. Lastly, exploring automation in routine processes could free up resources for more strategic initiatives.