Describe the main administrative tasks that are part of your job role?

Answer telephone calls

Prepare Outgoing post

Deal with incoming post - distribute to relevant departments

Send and respond to emails and general queries

Filing

Printing, Faxing, Scanning

Dealing with customers face to face

Dealing with complaints

Writing letters

Update applications onto systems

Cashing of cheques

Taking Online payments

Report

Taking minutes

Taking part in team meetings and discussions

These are some of my daily tasks in a Planning Office / Clerical / Admin. Hope they help - im also doing an NVQ