What are the components of knowledge management?

There are 10 key components to knowledge management: (1) having a system design that fits into your company structure today and for the future; (2) buying the right software, support and giving your people the right training to use the software/system; (3) having a process and ensuring people follow it and someone in charge of the whole thing - the throat to choke; (4) having a structure to put the knowledge into, otherwise you or other people will never find it; (5) supplementing the knowledge structure with an Excellent search facility that doesn't come up with 1 million hits every time you request something; (6) telling people how to write data into the knowledge management system and the usefulness of key Words (ideally from a pull down menu, otherwise peoples spelling mistakes will make it difficult to find things); (7) an evaluation system to allow people to make recommendations on improving it and check usage; (8) knowing when to archive and dispose of knowledge; (9) teaching people configuration management, so they always have the most up to date information; (10) Backup, backup and backup again - make sure you have robust backup systems and processes should things go wrong.