1. Planning, assigning and directing work appraising performance; rewarding and providing corrective action.
2. Training employees on all aspects of service and selling techniques;
3. Addressing complaints and resolving problems for both employees and guests
4. Managing the financial aspects of the beverage operation, including : operating the bar within the budget requirements, and successful identification of expense reduction through cost control.
5. Performing any other job-related duties assigned by their supervisor or management.
6. Ensuring that the bars operate efficiently quality requirements and standards.
7. Monitoring the bar staff and providing a high degree of "Floor presence".
8. Continuously monitoring USPH procedures for sanitation and cleanliness.
9. Providing on-the-job training to improve your team's current performance, and prepare them for advancement.
10. Meeting with staff to review guest comments to implement revisions and improvements.
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