What are phone calls from patients are usually charted in a style called?

Phone calls from patients are usually charted in a style called "SOAP." This acronym stands for Subjective, Objective, Assessment, and Plan, which helps healthcare providers organize and document patient interactions systematically. The "Subjective" section includes the patient's reported symptoms, the "Objective" section covers observable data, the "Assessment" is the clinician's interpretation, and the "Plan" outlines the next steps for treatment or follow-up.