How Microsoft Dynamics 365 has changed?

Microsoft Dynamics 365 has seen Microsoft move from developing competing products such as Microsoft Dynamics CRM, Nav, AX and now focus on creating services which are used by all Microsoft products. Microsoft Dynamics 365 is the main focus of Microsoft presently. Microsoft builds supporting services faster which are more feature-rich.

New services and tools

1. Flow

2. PowerApps

3. Azure functions

4. Social engagement

5. PowerBI

6. Cognitive services

With the tools and services available you can create enterprise solutions without creating code and using Microsoft Dynamics 365 online. The common data service, PowerApps and Azure stop projects from being constrained to Microsoft Dynamics 365 and ease integration with non-Microsoft services/legacy systems. You can integrate multiple services and Microsoft cognitive services to process customers’ data, automate and add intelligence to data and processes.

The future of Microsoft Dynamics 365 is very bright as it will be the digital transformation of many business and industries, Dynamics professionals will need to know the tools, services and new Dynamics 365 functionality to enable them to create the best solution.

Know More: SA Technology | Dynamics 365 CRM Customer Service Solutions