Does DHL suck or is it a fluke that they could not complete delivery on a package the only time anyone had used them to ship to me?

Yes DHL suck. Only time I used them for my current address they also totaly failed. At previous address an urgent 48hour delivery took 10days.

Never again DHL and please ask your drivers to stop lying about leaving cards and saying that the customer was not in when they can't be bothered to call.

DHL, we knight thee Sir Suck A Lot!