Supervisors can proactively encourage open communication by regularly checking in with team members to discuss their progress and any challenges they face. They can provide training on the importance of taking initiative and problem-solving without solely relying on referrals. Additionally, supervisors can establish clear expectations for decision-making and empower employees to act independently while offering support and guidance when needed. Creating a culture that values autonomy and accountability can also help mitigate the tendency to wait for referrals.
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