Should employees be involved in developing the new system If so what should they role?

Yes, employees should be involved in developing the new system as they provide valuable insights into the practical needs and challenges of their daily tasks. Their role should include offering feedback on system requirements, participating in testing phases, and suggesting improvements based on their experiences. This collaboration fosters a sense of ownership and can lead to a more user-friendly and effective system that aligns with the organization's goals. Additionally, involving employees can enhance buy-in and reduce resistance to change during implementation.