What are the principles of new public management?

New Public Management (NPM) is characterized by principles that emphasize efficiency, accountability, and customer service in public sector organizations. Key principles include the adoption of private sector management practices, decentralization of decision-making, performance measurement, and a focus on results-oriented outcomes. NPM advocates for increased competition among public service providers, often through outsourcing and privatization, to enhance service delivery. Ultimately, it aims to make public services more responsive to the needs of citizens and improve overall public sector performance.