Rational persuasion: You use logical arguments and factual evidence to persuade the person that a proposal or request is practical and likely to result in the attainment of task objectives. Consultation: You seek the person's participation in planning a strategy, activity, or change for which you desire his or her support and assistance, or you are willing to modify a request or proposal to deal with the person's concerns and suggestions. Inspirational appeals: You make a request or proposal that arouses enthusiasm by appealing to the person's values, ideals, and aspirations, or by increasing the person's confidence that he or she would be able to carry out the request successfully. Personal appeals: You appeal to the person's feelings of loyalty and friendship toward you when you ask him or her to do something. Ingratiation: You seek to get the person in a good mood or to think favorably of you before making a request or proposal (e.g., compliment the person, act very friendly). Exchange: You offer an exchange of favors, indicate willingness to reciprocate a favor at a later time, or promise the person a share of the benefits if he or she helps you accomplish a task. Pressure: You use demands, threats, frequent checking, or persistent reminders to influence the person to do what you want. Legitimating tactics: You seek to establish the legitimacy of a request by claiming the authority or right to make it, only verifying that it is consistent with organizational policies, rules, practices, or traditions. Coalition tactics: You seek the aid of others to persuade the target person to do something, or use the support of others as a reason for the target person to agree to your request.
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