Guarantee
- A guarantee is usually free and is a promise about an item by the manufacturer or company
- It's a promise to sort out any problems with a product or service within a specific, fixed period of time
- Whether you paid for a guarantee or not, it is legally binding
- The guarantee must explain how you would make a claim in a way that is easy to understand
- It adds to your rights under consumer law
- It will take effect whether or not you have a warranty
Warranty
- A warranty acts like an insurance policy for which you must pay a premium - Sometimes a warranty is called an 'extended guarantee'
- May last longer than a guarantee and cover a wider range of problems
- A warranty is a legal contract
- The terms of the contract should be clear and fair
- Does not reduce your rights under consumer law
- A warranty can be in place with a guarantee
Read more: http://www.access-legal.co.uk/free-legal-guides/whats-the-difference-between-a-guarantee-and-a-warranty-1314.htm#ixzz2HxdmOdjy
ReportLike（0）ShareFavorite
