What are ten sentences of being a customer service rep?

1. We use a variety of staff to monitor customer service on a regular and consistent basis

2. We know and can clearly state our customer groups

3. We listen to customers about our products and proactively seek to redress issues

4. We notice and congratulate our people and teams when they perform well

5. Senior management are fully and visibly engaged in customer activities

6. Our people enjoy the challenge of changes

7. Our organisation and our people have aligned values

8. Our customers find working with us easy and pleasurable

9. We know how our people feel about working here and always respond to make it better

10. We have teams and individuals who can respond quickly to changes circumstances, whatever they are.