What does customer mania mean?

Customer mania is not just an idea. It's a mind set, a way of being, It's about thinking like our customers and winning their loyalty. It's being totally passionate about customer satisfaction. We need to create "YES" attittude. Yes! my customers are important to me. Yes! my customers are my job Yes! I can colve any issue you have. We need to put a smile on our customers' faces...