Which business strategy views each customer as an independent market segment and creates substantial product proliferation thereby increasing supply chain complexity?

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2026-07-16 10:35

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The business strategy that views each customer as an independent market segment is known as mass customization. This approach focuses on tailoring products to meet the unique preferences and needs of individual customers, leading to substantial product proliferation. While it enhances customer satisfaction and loyalty, it also increases supply chain complexity due to the diverse range of products that must be managed and delivered.

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