There are more than four major areas in which businesses have responsibilities to the general public and if they do not heed by them and in this poor economy they will lose business: making a good product; giving good service no matter how many times a consumer comes back; keeping the consumer happy (the customer is always right); try to keep prices down on products; follow through when a consumer needs some answers to question; honor warranties; do not out-source your products and most importantly honesty, integrity and respect for the consumer or client. If in-office and not making a products such as a lawyer;corporation, etc., treat each client the same and not by importance or financial status.