How does hearing his own cruel words about surplus population and workhouses echoed by the ghost of Christmas present after scrooge?

After Scrooge hears his own Words about surplus population and workhouses echoed by the Ghost of Christmas Present, he is confronted with the harsh reality of his callous beliefs and actions. This moment serves as a powerful awakening for Scrooge, as he begins to recognize the impact of his greed and indifference on others. It prompts him to reflect on his past behavior and inspires him to undergo a transformative journey towards redemption and compassion.