What is the difference between a revenue center and a support center in hotels?

A revenue center in hotels is a department or unit that directly generates income, such as the front desk, restaurant, or bar. In contrast, a support center provides essential services that facilitate operations but do not directly contribute to revenue generation, like housekeeping, maintenance, and human resources. While revenue centers focus on maximizing sales and profitability, support centers aim to ensure smooth operations and enhance guest experiences. Both are vital for the overall success of the hotel, but they serve different roles within the organization.