More extensive medical aid...unless it is in a clinic setting by trained professionals...will leave the business owner liable for injury suits by the injured party.
In this case, first aid needs to be administered by trained management staff. There needs to be a first aid kit with clear printed instructions visible to the first aid responder and clear to all employees. Have another person call the emergency number according to procedure in your company.
More action than stopping bleeding, ensuring that the injured party is breathing, or properly sheltered should not be attempted by the staff. Paramedics have more training and are specially equipped to deal with serious emergencies. Your staff is not and should not attempt anything other than the first aid instructions printed on the first aid box. To do so will expose your staff and you to wrongful treatment lawsuits at the very least.
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