What is after sales service of a restaurant?

After sales service in a restaurant refers to the support and engagement provided to customers after their dining experience. This can include follow-up communications, handling feedback or complaints, addressing any issues with orders, and encouraging customer loyalty through loyalty programs or promotions. Effective after sales service helps build customer relationships, enhances satisfaction, and can lead to repeat business and positive Word-of-mouth. Additionally, it may involve gathering customer feedback to improve future services.