How can one contact Virgin Mobile Canada?

If your Virgin Mobile phone is usable, you can dial 611 and then hit send to call directly to their customer care line. You can also call 1-888-999-2321 from any other phone to be connected to their customer care. If you want to reach a representative at Virgin Mobile, the best hours to call would be Monday - Saturday, 8 am until 12 pm EST, or on Sundays between 9 am and 10 pm.