What are characteristics of quality cost?

Characteristics of quality cost include the prevention costs associated with activities aimed at preventing defects, appraisal costs related to evaluating and measuring quality, and failure costs, which can be further divided into internal and external failures. Quality costs should be measurable and reflect the true cost of quality efforts, emphasizing the balance between investing in quality and the costs incurred from poor quality. Additionally, they should be tracked consistently to identify trends and areas for improvement, ultimately supporting better decision-making and enhancing overall product or service quality.