Can you give some trivia about front office department?

The front office department is often the first point of contact for clients and customers, playing a crucial role in creating a positive first impression. In many businesses, it typically includes receptionists, customer service representatives, and administrative staff who handle inquiries and manage communications. This department is essential for ensuring smooth operations and often coordinates between various departments to enhance customer satisfaction. Additionally, the front office can be pivotal in gathering feedback and insights that help shape company policies and services.