What are the four components of interpersonal effectiveness?

o Competence : accomplish goals effective and appropriate as you pursue your goals

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§ Appropriateness

· Fulfill norms

§ Interpersonal Effectiveness -- the ability to understand one self and others and to use that understanding to communicate in a manner that is both socially and personally successful

· Accomplish goals

o Mindfulness -- the ability to focus on immediate experiences and attend to the specific nuances of those experiences

o Ethics -- the moral element of interactions.