What do i do if the brush isn't rotating on my Kirby?

If the brush isn't rotating on your Kirby vacuum, first check to ensure that the brush roll is not obstructed by hair or debris. Next, inspect the brush roller belt for signs of wear or breakage; replacing it may be necessary. Additionally, make sure the vacuum is properly set to the correct height setting for the floor type you’re cleaning. If these steps don’t resolve the issue, consult the user manual or contact a professional for further assistance.